PCS VoIP customers utilizing Comcast as their internet service provider may be experiencing connectivity and calling issues.
Comcast has confirmed a major nationwide outage; impacting cable, internet, and telephone services. Some areas have experienced intermittent or incomplete connectivity, which will continue to be an issue until service is fully restored. For example, users with Comcast internet may be able to access websites, but their PCS VoIP phones are offline.
Customers may monitor the status and updates regarding the outage on Comcast's Twitter, and downdetector.com
If you are experiencing problems with your PCS VoIP service, contact PCS VoIP support by calling 844-727-8647 for assistance redirecting your inbound calls until this issue is resolved. We will continue to provide updates on the progress towards a resolution.