As stated in our last update, PCS VoIP engineers identified a failure in the virtual environment and continue to make progress towards full recovery.
- Intermittent issues with calling services (inbound and outbound) continue to occur at this time.
- Access to the account management portal continues to be unavailable or delayed.
- We apologize if you are having difficulty reaching PCS VoIP Support by phone, we are also being impacted by ongoing intermittent calling issues.
- Please submit support requests via the PCS VoIP Help Center or by sending an email to firstname.lastname@example.org while we work to get this resolved.
We are doing everything possible to expedite repair.
Our team will continue to post updates as soon as we have additional information to provide. Thank you for your patience.